Premium service from our website to your home.

A personalized delivery, from the receipt of the package to after-sales service. We are available to make life easier for our users.

Service

Our bikes are at home in one click

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Order your bike from our online shop

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We prepare your order in 24h

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We call you to arrange a delivery date

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Your order is delivered to you on the chosen date

Relais Colis

With Relais Colis®, we offer free home delivery in France & Belgium within 10 days.

Ready to ride in minutes

Our bikes are delivered 99% mounted

Take your LUTECE out of the box, attach the pedals, adjust the handlebars and saddle and you're ready to ride.

Nos vélos sont livrés à 99% montés

Personalized assistance

Complete assistance in 6 cities in France

Thanks to our partner cyclofix we offer assistance if needed. Getting started and 1st assistance are offered

9h/22H 7J/7 cyclofix
Une assistance complète dans 6 villes de France

Paris, Strasbourg, Bordeaux, Lyon, Grenoble, Lille ... and their neighboring cities! Complete list here

You are not (yet) in zone

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Your order is delivered to you on the chosen date

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Unpack the kit provided adjust the handlebars and saddle and you are ready to ride

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Your beautiful bike is ready for use!

You are in an area (in one of the cities above)

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Your order is delivered to you on the chosen date

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A Cyclofix expert comes to commission and adjust your LUTECE. Make appointment by email or phone.

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Your beautiful bike is ready for use! You also benefit from a 1st assistance offered

Cyclofix

We move at your home, at your office. Everywhere

In the zone, our partner moves to you for free and intervenes on your bike. The first intervention is offered!

Questions ?

The most frequent questions are in the FAQ, if you want to contact us, do not hesitate to write us a message on the chat :)

ACCESS THE FAQ
FREE DELIVERY

All our products have free delivery in France

PREMIUM SERVICE

Comprehensive assistance before and after the purchase

SECURE PAYMENT
LUTECE - Paiement sécurisé